At AnviArtStudio, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your artwork, we offer a straightforward return and exchange policy to make your shopping experience as seamless as possible.

Returns

• You may return any item within 30 days of purchase for a full refund, no questions asked.
• To initiate a return, please contact our customer service team with your order number and reason for return.
• Returned items must be in their original condition, unused, and with all original packaging intact.
• Once we receive your returned item and verify its condition, we will process your refund promptly to the original payment method used for the purchase.

Exchanges

• If you would like to exchange your artwork for a different piece, please contact our customer service team within 30 days of purchase.
• We will assist you in selecting a new item and arrange for the exchange process.
• Exchanged items must be in their original condition, unused, and with all original packaging intact.
• Once we receive your exchanged item and verify its condition, we will dispatch the new item promptly.

Damaged or Defective Items

• In the rare event that your artwork arrives damaged or defective, please contact us immediately upon receipt.
• We will work swiftly to resolve the issue by offering a replacement or issuing a full refund, including any shipping charges incurred.
• Please provide clear photographs of the damaged or defective item to expedite the resolution process.

Additional Information

• Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a damaged/defective item.
• We recommend using a trackable shipping service when returning items to ensure safe and secure delivery.
• Refunds may take several business days to reflect in your account, depending on your financial institution’s processing times.

If you have any further questions or require assistance regarding our return and exchange policy, please don’t hesitate to contact our friendly customer service team. Your satisfaction is our priority at AnviArtStudio.